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An integrated workforce platform powered by AI and machine learning. See all solutions.

Claims Management Solutions
Reduce denials, improve first-pass rates and cut admin burden.
Quality Assurance Solutions

Integrate sampling, capacity planning, comprehensive auditing, and rebuttals.

Contact Center
Solutions

Improve First Call Resolution with AI-enhanced integration.

How It Works

Integration

Privacy & Security

PLATFORM CAPABILITIES

Accuracy and Analytics
Management Tools
Workforce Strategy
Workload Organization
   
   
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Proven it will
pay for itself in
the first year.
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Our integrated solutions are designed to help you get more done. See all features.

Claims Management Features
Enhance productivity, AI-powered distribution, and production planning.
Quality Assurance Features
Robust error feedback, rebuttal workflow, and error trend analysis.

Contact Center
Features

Improve First Call Resolution, call history and cross-department integration.

A Workforce Analytics Platform Built Specifically for Payers

InsightPro is the first-of-its-kind AI/ML enabled workforce management platform that helps payers improve operational efficiencies.

A platform built exclusively for payers that integrates claims processing, quality assurance, training and a robust contact center all powered by AI/ML.

How It Works

Schedule a Strategy Session

Unlock workforce management excellence with InsightPro's innovative analytics platform for payers of all sizes.

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ANTICIPATE WHAT’S AHEAD

Reduce the Cost of Operations and Build a Modern Workforce

With our advanced AI-driven analytics, resource allocation becomes a breeze as you gain valuable insights and predictive capabilities. OR leverage the full potential of our state-of-the-art technology to seamlessly navigate the ever-changing dynamics of your workforce.

Claims

Our AI solution can resolve up to 80% of your claims processing problems and inquiries.

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Quality Assurance

Capacity planning, sampling and work allocations target your issues and ensure efficiency.

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Contact Center

Our AI-enhanced call center solution dramatically increases First Call Resolution (FCR).

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Smart Tech = Smart Teams

InsightPro is the first-of-its-kind AI/ML enabled workforce management tool that empowers leaders, fosters team collaboration, and revolutionizes payer operations with its cutting-edge features and advanced capabilities.

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BACKED BY EXPERIENCE AND BUILT FOR NOW

Over 20 years of experience as a trusted business management services partner.

InsightPro is developed and maintained by MDI NetworX. Our products are a strategic investment in operational efficiency for payers.

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Team Productivity

Workforce Planning

Real-time Monitoring

Workforce Optimization

U.S. Based and Globally Backed

Deep expertise in healthcare working in partnership with leading payers, TPAs, and health systems.

Schedule a Strategy Session

Discover how InsightPro can help you manage your workforce with a first-of-its-kind analytics platform developed for payers of every size.

Schedule Today